Chap010

Chap010 - Chapter 10 - Decision Support Systems Chapter 10...

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Chapter 10 - Decision Support Systems Chapter 10 Decision Support Systems True / False Questions 1. (p. 378) Even information that is outdated, inaccurate, or hard to understand has meaning, usefulness, and value. FALSE Information that is outdated, inaccurate, or hard to understand is not very meaningful, useful, or valuable to anyone. AACSB: Technology Bloom: Knowledge Difficulty: Easy Learning Objective: 1 2. (p. 429) A new Web-based management tool known as a windshield displays critical information in an easy-to-read graphic format. FALSE This Web-based management tool is known as a dashboard . AACSB: Technology Bloom: Knowledge Difficulty: Easy Learning Objective: 1 10-1
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Chapter 10 - Decision Support Systems 3. (p. 429) Business information tools can raise pressure on employees, create divisions in the office, and lead workers to hoard information. TRUE AACSB: Technology Bloom: Knowledge Difficulty: Easy Learning Objective: 1 10-2
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Chapter 10 - Decision Support Systems 4. (p. 430) Many salespeople refuse to enter their sales leads into management oversight systems because they don't want to be held accountable for a lead that doesn't convert to a sale. TRUE AACSB: Technology Bloom: Knowledge Difficulty: Easy Learning Objective: 1 5. (p. 381) Most business decision situations are either structured or unstructured. FALSE Most business decision situations are semi-structured. AACSB: Technology Bloom: Knowledge Difficulty: Hard Learning Objective: 1 6. (p. 381) Decision makers at the strategic management level often look to management information systems to provide them with summarized, ad hoc, and unscheduled reports, forecasts, and external intelligence to support their more unstructured planning and policymaking responsibilities. FALSE In these situations, decision makers often look to decision support systems . AACSB: Technology Bloom: Knowledge Difficulty: Hard Learning Objective: 1 10-3
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7. (p. 383) Management information systems provide ad hoc, flexible, and adaptable reports. FALSE Ad hoc, flexible, and adaptable reports are provided by decision support systems . AACSB: Technology Bloom: Knowledge Difficulty: Hard Learning Objective: 1 8. (p. 383) New information technologies and networked PC versions of DSS software have made decision support available to lower levels of management, non-managerial individuals, and self-directed teams. TRUE AACSB: Technology Bloom: Knowledge Difficulty: Easy Learning Objective: 1 9. (p. 384) According to the textbook case, Cisco's real-time information applications let managers know the instant a distributor's sales fall outside target levels. TRUE AACSB: Technology Bloom: Knowledge Difficulty: Easy Learning Objective: 2 10. (p. 384) According to the textbook case, many business partners feed real-time, point-of-sale data to Cisco. FALSE
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Chap010 - Chapter 10 - Decision Support Systems Chapter 10...

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