Chap002 - Chapter 02 Organizational Culture Chapter 02...

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Chapter 02 - Organizational Culture Chapter 02 Organizational Culture True / False Questions 1. Organizations are able to operate most efficiently when shared values exist among the employees. True False 2. Values are a society's ideas about what is right or wrong, such as the belief that hurting someone is immoral. True False 3. The extent to which subordinates accept unequal power is the same across countries. True False 4. In countries in which people display low power distance , employees acknowledge the boss's authority and typically follow the chain of command. True False 5. Collectivist societies value self-respect and autonomy above harmony. True False 6. In countries with high masculinity, one finds less conflict and stress when it comes to balancing home and work life. True False 7. The effect of values on workplace productivity and effectiveness is easily measured. True False 2-1
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Chapter 02 - Organizational Culture 8. Individualism and low power distance are not valued by all Americans. True False 9. An organization's culture can't be seen, sensed, or felt. True False 10. Culture is a part of organizational life that influences the behavior, attitudes, and overall effectiveness of employees. True False 11. Organizational culture creates a pattern of beliefs, values, and expectations in employees. True False 12. A person's feelings and perceptions are usually kept at the conscious level. True False 13. If quality customer service is important in the culture, then individuals will be expected to adopt this behavior. True False 14. Researchers who have studied the impact of culture on employees indicate that it provides and encourages stability. True False 15. The more employees share and accept the organization's core values, the more influential it is on their behavior. True False 2-2
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Chapter 02 - Organizational Culture 16. Researchers have been able to show that a specific culture contributes to positive effectiveness. True False 17. When a disparity exists between reality and a stated set of values, employees become confused, irritated, and skeptical. True False 18. Artificially imposing a culture may be an exercise in futility or counter-productive. True False 19. Rituals, history, humor, and employee rewards have resulted in Nordstrom's being recognized as a leader in how to treat customers. True False 20. Behavioral compliance is a general indicator of cultural commitment. True False 21. Weeding out cultural misfits should be done only after weighing the costs and benefits of losing talented performers. True False 22. As the needs of an organization change, its employees must adapt to those new needs. That is, they must continue to be socialized. True False 2-3
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Chapter 02 - Organizational Culture 23. In the role management stage of socialization, individuals become organizational members and see the job and organization for what they are.
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