Chap006

Chap006 - Chapter 06 - Job Design, Work, and Motivation...

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Chapter 06 - Job Design, Work, and Motivation Chapter 06 Job Design, Work, and Motivation True / False Questions 1. Job design refers to any instance in which management specifies the duties and responsibilities of a job. True False 2. Job design is a one-time, static process. True False 3. The trade-offs between the gains in human terms from improved quality of work life and the gains in economic terms from revitalization aren't fully known. True False 4. The quality of work life can always be improved through job design. True False 5. Performing a job can sometimes result in health problems for the worker. True False 6. Stress related to job performance can contribute to mental impairment. True False 7. Extrinsic outcomes are objects or events that follow from the worker's own efforts in conjunction with other factors or persons directly involved in the job itself. True False 6-1
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Chapter 06 - Job Design, Work, and Motivation 8. Jobs can provide intrinsic or extrinsic outcomes, but not both. True False 9. Job satisfaction depends on the levels of intrinsic and extrinsic outcomes and how the job- holder views those outcomes. True False 10. Persons who are not involved in their work or the organization that employs them cannot be expected to realize the same satisfaction as those who are. True False 11. Job context refers to the activities required of the job. True False 12. In the new economy, specific job descriptions may be relied on more than ever. True False 13. Job depth is the number of operations that a job occupant performs to complete a task. True False 14. Job depth is the amount of control that an individual has to alter or influence the job and the surrounding environment. True False 15. An employee with the same job title, who is at the same organizational level as another employee, may possess more or less job depth. True False 6-2
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Chapter 06 - Job Design, Work, and Motivation 16. Group performance is affected in part by group cohesiveness. True False 17. Without the opportunity to communicate, people will be unable to establish cohesive work groups. True False 18. Product, territory, and customer departments are comprised of jobs that are quite similar (homogenous). True False 19. Job designs describe the objective characteristics of jobs. True False 20. Managers cannot understand the causes of job performance without considering the social setting in which the job is performed. True False 21. Employees with relatively weak higher-order needs are more concerned with performing a variety of tasks than are employees with relatively strong growth needs. True False 22. Managers expecting higher performance to result from increased task variety will be disappointed if the jobholders do not have strong growth needs. True False 6-3
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Chapter 06 - Job Design, Work, and Motivation 23. Performance will turn down as individuals reach the limits imposed by their abilities and time.
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This note was uploaded on 11/13/2011 for the course MGMT 602 taught by Professor Smith during the Spring '11 term at FSU.

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Chap006 - Chapter 06 - Job Design, Work, and Motivation...

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