Chap007

Chap007 - Chapter 07 - Evaluation, Feedback, and Rewards...

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Chapter 07 - Evaluation, Feedback, and Rewards Chapter 07 Evaluation, Feedback, and Rewards True / False Questions 1. Effective performance evaluation is a continuous, ongoing process. True False 2. Contamination takes place in the evaluation process when an improper emphasis is given to various job elements. True False 3. Higher levels of employee participation in the evaluation process leads to more satisfaction with the system. True False 4. Setting specific performance goals will result in greater performance improvement than more general goals. True False 5. Evaluating employees is a skill that can only be developed by doing it. True False 6. Systematic evaluation of performance does little good if the results are not communicated to the employee. True False 7. Appraisal feedback usually occurs in a bottom-up manner. True False 7-1
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Chapter 07 - Evaluation, Feedback, and Rewards 8. Feedback should be given only once a year, during a performance appraisal. True False 9. When employees are allowed to participate in a two-way exchange during the evaluation process, they are more satisfied with the feedback communication. True False 10. To improve the impact of a 360-degree feedback program, an organization should use the feedback primarily for individual development. True False 11. 360-degree feedback programs have not yet been developed for teams. True False 12. Hitting a slot machine jackpot in a casino is an example of fixed ratio reinforcement. True False 13. Research has shown that higher rates of response are usually achieved with ratio schedules than with interval schedules. True False 14. An individual's feelings of satisfaction are influenced by comparisons with what happens to others. True False 15. Unless employees can see a connection between performance and merit increases, money will not be a powerful motivator. True False 7-2
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Chapter 07 - Evaluation, Feedback, and Rewards 16. In order for the open pay system to be motivational, an employee's effort must be linked to long-term performance. True False 17. If co-workers do not believe that you deserve a promotion, your status is not likely to be enhanced. True False 18. It is difficult to create tasks that lead to a feeling of autonomy in jobs that are highly structured and controlled by management. True False 19. Some researchers report an increase in intrinsic rewards following the addition of extrinsic rewards for an activity. True False 20. Scientifically based studies substantiate that extrinsic rewards have a negative effect on intrinsic motivation. True False 21. If a person is to be motivated, he or she must observe models receiving reinforcement that is attainable. True False 22. The younger a woman is, the less she makes relative to a man. True False 7-3
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Chapter 07 - Evaluation, Feedback, and Rewards 23. In some situations, it is not possible to provide rewards that employees value and prefer.
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Chap007 - Chapter 07 - Evaluation, Feedback, and Rewards...

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