Chap014

Chap014 - Chapter 14 - Decision Making Chapter 14 Decision...

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Chapter 14 - Decision Making Chapter 14 Decision Making True / False Questions 1. The management of most organizations faces primarily nonprogrammed decisions during daily operations. True False 2. Programmed and non-programmed decisions apply to distinctly different types of problems. True False 3. The main concern of top management should be nonprogrammed decisions. True False 4. First-level management should be concerned primarily with nonprogrammed decisions. True False 5. Problems can be expected to arise in organizations where top management expends too much time and effort on nonprogrammed decisions. True False 6. Neglect of long-range planning usually results in an overemphasis on short-run control. True False 7. Decisions are the organizational mechanisms through which attempts are made to achieve a desired state. True False 14-1
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Chapter 14 - Decision Making 8. Every decision is the outcome of a static process. True False 9. Goals and objectives are needed in any area where performance influences the effectiveness of the organization. True False 10. Defining problems in terms of solutions is really a form of jumping to conclusions. True False 11. A problem with low urgency and little impact will not grow if left unattended. True False 12. A critical part of effective decision making is determining problem significance. True False 13. It is ill advised to choose a solution to a problem when the cause of the problem is unknown. True False 14. When a good decision is identified quickly, alternatives do not need to be developed. True False 15. Decision makers should allow previously established goals and objectives to guide their decisions. True False 14-2
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Chapter 14 - Decision Making 16. Gathering information and/or studying a situation can help a decision maker reduce the degree of uncertainty in decision-making. True False 17. It is critical for the identifying solutions and decision-making processes to be integrated. True False 18. One should quickly embrace "perfect" solutions. True False 19. Most solutions that achieve the desired objective also have some positive or negative impact on another objective. True False 20. Two objectives can often be optimized simultaneously. True False 21. The values of a decision maker strongly influence the selection of a solution. True False 22. Optimal solutions are often impossible to determine. True False 23. A poor implementation will have no effect on a good decision. True False 14-3
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Chapter 14 - Decision Making 24. The decision is always more important than the implementation. True False 25. The soundness of a decision can be found in the behavior of the people involved relative to the decision. True False 26. It is not necessary to reactivate the entire decision-making process if the original objective is revised.
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Chap014 - Chapter 14 - Decision Making Chapter 14 Decision...

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