TIFKK7Ch05 - Chapter 5 Systems Analysis and Design 5-1...

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Chapter 5 Systems Analysis and Design 5-1 Chapter 5 True-False 1 . Sampling helps accelerate the process by gathering selected data rather than all data for the entire population. T (p. 143) 2 . Data-gathering bias can be reduced by sampling. T (p. 144) 3 . When the systems analyst asks an opinion of a permanent feature of the installed information system, the executive interviewed may provide an unbiased evaluation since there is little possibility of changing it. F (p. 144) 4 . Stratification is the process of identifying subpopulations (or strata) and then selecting objects or people for sampling within these subpopulations. T (p. 145) 5 . It is necessary to set a sample size greater than one but less than the size of the population itself. T (p. 146) 6 . The absolute number is more important in sampling than the percentage of the cluster. F (p. 146) 7 . A good rule of thumb is to interview at least five people on every level of the organization. F (p. 148) 8 . More people should be interviewed in larger organizations. F (p. 148) 9 . If the stratified sample is done properly, a small number of people will adequately represent the entire organization. T (p. 148) 1 0 . Examining documents for key or guiding metaphors is done because behavior shapes language. F (p. 153) 1 1 . Analysis of memo content will provide you with a clear idea of the values, attitudes, and beliefs of organizational members. T (p. 154) 1 2 . Signs serve as subtle reinforcements of values of those who read them. T (p. 154) 1 3 . Corporate Web sites are not useful as an indication of organizational culture. F (p. 154)
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Chapter 5 Information Gathering: Unobtrusive Methods 5-2 1 4 . Manuals are larger guidelines that spell out the organization's ideal of how members should conduct themselves in order to achieve strategic goals. F (p. 154) 1 5 . One way of analyzing qualitative documents is to notice the graphics, animation, and hyperlinks displayed on Web pages. T (p. 154) 1 6 . There are two dimensions used to analyze a Web site: technical and aesthetic. F (p. 154) 1 7 . When using the analyst’s playscript, activities are recorded using nouns that describe the outcome. F (p. 156) 1 8 . Playscript is an organized and systematic approach that demands that the analyst understand and articulate the action taken by the decision maker. T (p. 157) 1 9 . Accessible offices tend to increase the amount of formal messages used by the decision maker. F (p. 157) 2 0 . Executives who enclose a visitor in a tight space with his/her back to the wall is in an insecure, weak power position. F (p. 157) 2 1 . Stationary office equipment includes equipment like file cabinets, bookshelves, and other storage equipment. T (p. 158) 2 2 . Offices distributed along the perimeter of the building often result in reports being held up in
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This note was uploaded on 11/13/2011 for the course ACCOUNTING 6000 taught by Professor None during the Spring '11 term at Birmingham-Southern College.

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TIFKK7Ch05 - Chapter 5 Systems Analysis and Design 5-1...

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