OBExam1Review - OB 321 Fall 2011 (Dr. Nielson) Exam 1...

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OB 321 – Fall 2011 (Dr. Nielson) Exam 1 Review Sheet You should be able to define the following terms, concepts, or theories , AND you should be able to apply them and distinguish them from one another . In other words, you should be able to explain how they would impact organizations and individuals differently, and/or how you as a business leader would use these concepts to be more effective. Concepts designated with the label (READ) are concepts you are expected to know from reading the textbook but will be only be discussed minimally, if at all, during our class sessions. * Potential essay topic Chapter 1 - OB is understanding and improving attitudes and behaviors of individuals and groups 3 Levels of OB Analysis p. 7-8 Organizational Mechanisms -culture and structure Group Mechanisms -Leadership and Teams Individual Characteristics -Personality, Cultural Values, and Ability. Emotional awareness-self awareness is key. These mechanisms and characteristics affect individual mechanisms such as job satisfaction, stress, motivation, trust, justice, ethics, and learning & decision making. This in turn leads to the individual outcomes- which are the primary outcomes in OB-job performance and organizational commitment. *Why OB Matters p.9 -OB can help keep a product good over the long term, and firms have a better survival rate Resource-Based View- describes what makes resources valuable and how that will create long-term profits. Resources include financial as well as knowledge and ability of the workforce. Resources are more valuable if they are rare. They are also more valuable if they are inimitable, meaning that they cannot be imitated. This includes history, or the pool of wisdom in your workforce, as well as “numerous small decisions,” meaning that small decisions are more difficult for competitors to replicate. People also create “socially complex resources” like culture, trust, and reputation. 1/8th Rule – one half or organizations won’t believe the connection between people and profits. One half of those who do, will not have a good enough approach(need a robust plan not a simple fix). One half of those who do will not persist long enough. This equals 1/8 of companies that will do what is required to build profits by putting people first. Chapter 2
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This note was uploaded on 11/16/2011 for the course OB 321 taught by Professor Staff during the Fall '08 term at BYU.

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OBExam1Review - OB 321 Fall 2011 (Dr. Nielson) Exam 1...

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