Chapter01and02street10summere12

Chapter01and02street10summere12 - Welcome MGT329 Operations...

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Welcome MGT329
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Operations Management: MGT329 Professor: Jeff Street Office: BA 434 Phone: X4184 Cell: (770) 654-2056 e-mail: [email protected]
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Course Books v Operations and Supply Management , 12th Edition, by F. Robert Jacobs, Richard B. Chase, and Nicholas J. Aquilano. v The Goal, by Eliyahu M. Goldratt and Jeff Cox
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Grading The grade received in the course will be based on: ® Participation/Homework (25%) ® Exam I (25%) ® Exam II (25%) ® Final Exam (25%)
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Operations Decision Making Marketplace Corporate Strategy Operations Strategy Operations Management Marketing Strategy Finance Strategy People Plants Parts Processes Planning and Control Production System Customers Input Services Output MGT 460 MGT32 9 ‘Micro’ ‘Macro’
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Some questions to be addressed in this course include: ® How does the customer fit into operations strategy? ® How is globalization affecting business and operations strategies? ® What effect are new technologies having on the utilization of an organization’s resources?
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Some questions to be addressed in this course include: ® How has the concept of quality management changed, and how does it affect operations? ® Why is continuous improvement in the operations management function necessary for an organization to remain competitive?
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Why Study Operations Management? Operations Management Business Education Systematic Approach to Organizational Processes Career Opportunities Cross-Functional Applications
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Scientific Management Moving Assembly Line Hawthorne Studies Operations Research Historical Underpinnings Computers (MRP) Automation Manufacturing Strategy Service Quality and Productivity Certification Business Process Reengineering Electronic Enterprise Global Supply Chain Mgmt. OM's Emergence as a Field Development of OM as a Field
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Current Issues ® Speeding up the time it takes to get new products and services into production. ® Developing flexible production systems to enable mass customization of products and services. ® Managing global production /supply networks. ® Developing and integrating new production technologies into existing production systems.
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Current Issues ® Achieving high quality quickly and keeping it up in the face of restructuring. ® Managing a diverse workforce . ® Conforming to environmental constraints , ethical standards, and government regulations.
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2 Overview: Introduction to Operations Management ® What is Operations Management ® Why Study Operations Management? ® Operations Decision Making ® Managing Transformations ® Service or Good? ® Closed vs. Open System Perspectives ® Development of OM as a Field ® Current Issues
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What is Operations Management? Operations is a functional area of business
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Chapter01and02street10summere12 - Welcome MGT329 Operations...

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