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Unformatted text preview: E-Business Services Patrick Grady, Rearden Commerce Supernova 22 minutes, recorded 2005-06-02 This podcast is available at: http://itc.conversationsnetwork.org/audio/download/ITC.SN2005-PatrickGrady-2005.06.22.mp3 Although 60% of global GDP is based on services, it accounts for less than 10% of e-commerce revenues. For a start, there is no central market place for applications or services on demand. As Grady puts it, there is no Ebay for services. The major reason for this is that providing services efficiently and successfully on the web is hard to do. As knowledge workers trying to handle our own administration, we're confronted by hundreds of web sites that were never designed to interoperate with each other or with us. Even more tellingly, these sites cannot work asynchronously 24/7 and they don't have the ability to work intelligently on our behalf, choosing options based on...
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- Winter '09