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Unformatted text preview: MGT 291 Chapter 1 Book Notes 26/08/2010 15:18:00 I. How Important People Are Seven people centered practices in successful companies are: o Job Security (to eliminate fear of layoffs) o Careful Hiring o Power to the people (via decentralization and self-managed teams) o Generous pay for performance o Lots of training o Less emphasis on status (build a we feeling) o Trust building (through sharing of critical information) These 7 are a packaged deal, need a coordinated-systematic manner II. Managers Get Results with and through Others Management= The process of working with and through others to achieve organizational objectives in an efficient and ethical manner Having employees doing a great job of carrying out their strategy is the key to success. Wilsons Management Skills: o Dealing effectively with people is what management is all about o Managers with high skills mastery tend to have better subunit performance and employee morale than managers with low skills mastery o Effective managers dont have significantly different skill profiles III The Field of Organizational Behavior: Past and Present Organizational Behavior= An interdisciplinary field dedicated to better understanding and managing people at work o Individual, group, and organizational o OB is a horizontal discipline that cuts across virtually every job category, business function, and professional specialty. The Human Relations Movement o 1930s companies had a hard time dealing with employees due to unions. They needed to figure out a solution o The Hawthorne Legacy Money, fear of unemployment during the GD, managerial discipline, and high quality raw materials turned out to be responsible for high output for these experiments. o The Writing of Mayo and Follett They saw employees as complex bundles of attitudes, beliefs, and needs. Motivate instead of discipline. Pull rather than push. o McGregors Theory Y Theory Y is a modern and positive set of assumptions about people. Thought people could accomplish more by viewing them as self-energized, committed, responsible, and creative beings. Theory worked! The employees wanted collaboration, commitment, and creativity research for productivity and health. Actual conditions were procedures, policies, and practices that prevented or punished expressions of competence= unproductive!...
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This note was uploaded on 11/15/2011 for the course MGT 291 taught by Professor Maryj.squance during the Fall '08 term at Miami University.
- Fall '08