TABLE OF CONTENTS (3)

TABLE OF CONTENTS (3) - MORE EFFECTIVE CRISIS MANAGEMENT...

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TABLE OF CONTENTS EXECUTIVE SUMMARY 1 FDA ANALYSIS 5 MANUFACTURING OF THE VITAMIN 10 M ANUFACTURING OF ALL PRODUCTS 10 SUB - CONTRACTOR OPERATIONS AND INSURANCE 13 FUTURE REQUIREMENTS AND AUDITS 14 THE 15 CLAIMS ON FILE 16 FUTURE CLAIMS 16 PUBLIC RELATIONS AND MARKETING 20 C RISIS M ANAGEMENT : “D RUG ”/V ITAMIN DEFECT C HALLENGE 20 STAFF EDUCATION ON THE ISSUE 26 E VALUATING INTERNAL CONTROLS 27 W ORKING WITH THE FDA AND EXTERNAL AUDITORS 28 I NTERNAL AUDIT TEAM IMPROVEMENTS 28 T RAINING OF EMPLOYEES ON CRISIS MANAGEMENT 29 N EW EMPLOYEES 29 C URRENT EMPLOYEES 30 C RISIS MANAGEMENT TEAM 30 E STABLISHING A
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Unformatted text preview: MORE EFFECTIVE CRISIS MANAGEMENT TEAM 31 I MPROVEMENTS IN RESPONSE TO A CRISIS 31 T RAINING OF THE CRISIS MANAGEMENT TEAM 32 H UMAN RESOURCES POLICY CHANGES 34 FINANCIAL IMPACT 34 INFORMATION ABOUT THE IPO 41 WORKS CITED 43 APPENDIX 44 FDA WARNING LETTER 44 G-B IO S PORT RECALL LETTER 47 ENCLOSED QUESTIONNAIRE 48 RECALL ENVELOPE 50 CUSTOMER COMPLAINT 51 P RESS RELEASE 52 F ORWARD LOOKING INCOME STATEMENT 53 IMPLICIT CASH FLOW VARIANCE 54...
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