Chapter 9 notes - Chapter 9 notes Conflict and...

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Chapter 9 notes Conflict and Interpersonal Communication 1) For people who are dating, common conflict triggers include the amount of energy devoted to relationship maintenance, criticism about a partner’s appearance or lack of fitness, and the frequency and type of sexual activity What is Conflict? 1) Conflict - a transactional process between people who perceive incompatible goals, scarce resources, or interference in achieving their objectives 2) Conflict unfolds over time, and its course is determine by the communication choices we make a. It is transactional 3) Conflict is strongly shaped by precipitation 4) Conflicts are rooted in our perceptions regarding goals and resources Conflict in Relationships 1) Kitchen-sinking - combatants throw accusations at each other that have little to do with the disagreement at hand a. Ex- what about the time you forgot our anniversary? -has no relevance to fight 2) Your conflicts with loved ones are guaranteed t o be intense and draining emotional experiences 3) Conflicts powerfully affect your future interpersonal encounters with others as well as your relationship satisfaction Power and Conflict 1) Power - the ability to influence or control other people and events 2) During conflicts, people feel compelled to wield whatever means of influence or control they have to overcome the opposition and achieve their goals Powers Defining Characteristics 1) Power is always present a. Symmetrical relationships - power is balanced b. Complementary relationships - power is unbalanced c. We are usually not aware of power until a conflict erupts in which the relationship’s power balance is tested 2) Power can be used ethically or unethically 3) Power is granted 4) Power influences most conflicts Power Currencies A resource that other people value
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1) Resource currency - power that comes from controlling material items others want or need, such as money, food, or property 2) Expertise currency - power that comes from possessing specialize skills or knowledge, such as knowing CPR if someone stops breathing 3) Social network currency - power that comes from being linked with a network of friends, family, and acquaintances with substantial influence, such as being on a first- name basis with a sports celebrity 4) Personal currency - power that comes from persona characteristics that others admire, such as intelligence, physical beauty, charm, communication skill or humor 5) Intimacy currency - power that comes from a close bond with someone. For example, you can easily persuade a close friend to change her mind because she is fond of you Power and Culture 1) Power-distance - the degree to which people view the unequal distribution of power as acceptable a. In high power-distance cultures, it is considered normal and even desirable for people of different social and professional status to be widely separated in terms
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This note was uploaded on 11/15/2011 for the course COM 225 taught by Professor Morrison during the Fall '08 term at Michigan State University.

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Chapter 9 notes - Chapter 9 notes Conflict and...

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