This preview shows page 1. Sign up to view the full content.
Unformatted text preview: the clerk goes and finds the video for the customer. The clerk checks in the automated files for the validity of the customer in terms of membership and finds out whether their address or phone number have changed. If it is a new customer, the clerk creates a customer record. Changes are also recorded. After customer validation, the clerk completes the rental transaction and it is automatically recorded in the transaction file. The clerk gives the customer a receipt....
View Full Document
This note was uploaded on 11/17/2011 for the course ITM 311 taught by Professor Harrisonmcknight during the Fall '10 term at Michigan State University.
- Fall '10