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Unformatted text preview: voluntary group . On the other hand, if an individual becomes a member of a group, as a result of factors over which he/she has no control, then the group may be referred to as an involuntary group . BUREAUCRACY A bureaucracy is a large and complex formal organizational structure in which efficiency is achieved through a system of professional managers who control and direct the activities of the organization according to distinct rules and guidelines. WEBER'S CHARACTERISTICS OF A BUREAUCRACY 1. Division of Labor 2. Hierarchy. A bureaucrcy has "Chain of command." 3.Written Rules. 4. Professional Managers. 5. Depersonalization of Individuals....
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- Fall '10