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Z302 Exam 3 Review - Spring 2008

Z302 Exam 3 Review - Spring 2008 - behavioral theories of...

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Z302 Exam 2 Review Chapter 12: Organizational power, counterpower, legitimate power, coercive power, expert power, reward power, expert power, referent power, silent authority, assertiveness, ingratiation, impression management, causes of organizational politics Chapter 13: conflict, constructive conflict, dysfunctional or socioemotional conflict, sources of conflict, win-win approach, conflict management styles, superordinate goals, bargaining zone model, distributive vs. integrative bargaining, arbitration, mediation, alternative dispute resolution, Chapter 14: Competency or trait theories of leadership, emotional intelligence, self-monitoring,
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Unformatted text preview: behavioral theories of leadership, path-goal theory, Hersey and Blanchard’s situational theory, Fiedler’s Contingency Theory, transformational vs. transactional leadership, Chapter 15: organic vs. mechanistic structures, span of control, formalization, flat vs. tall organizational structures, centralization vs. decentralization, simple structure, divisional structure, functional structure, matrix structure, network structure, virtual structure, contingencies of organizational design...
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