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Unformatted text preview: Ch. 5 HR Planning and Recruitment responding to employee shortages and surpluses; temporary workers; outsourcing; independent contractors; recruitment v. selection; attrition; benefits of online recruiting Ch. 6 Employee Selection reference checks and recommendations behavioral description interview situational interview Chapter 8: Performance Management Performance appraisal methods: graphic rating scales, MBO, forced distribution, ranking, 360 degree, paired comparisons, critical incidents Common rater errors Chapter 10: Employee Retention and Discipline Red hot stove rule Employee privacy WARN Employment at will and its exceptions Progressive discipline...
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- Spring '11