Intpath 440.docx - UNIT 1 Defining Change Management What does change mean in businesses Address competition Stay static Staid methods Overthrow the

Intpath 440.docx - UNIT 1 Defining Change Management What...

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UNIT 1 Defining Change Management What does change mean in businesses? Address competition Stay static Staid methods Overthrow the kingdom Which of the following is a key element of successful change management? Diorama There are no key elements of successful change management Elevation Evaluation Change in an organization typically requires a coordinated effort by whom? Leadership The voting public Noncontributors Customers An implementation of an activity, process, program, policy, or idea designed to change an organization is a(n) INTERVENTION What is the difference between organizational development (OD) and other methods of change management? OD desires organizational improvement in the continuity from its focused state to a future present state OD focuses on continuous improvement in the organization from its present state to a desired future state OD focuses on continuous improvement in the organization from its future state to a desired present state OD focuses on improvement in the future from its present state to a desired continuous state of organization Change happens in businesses because they adapt to which of the following? Unethical implementations Customer preferences Preferred delay Change is only a myth Which of the following is not an intervention? Activity Diagnosis Idea Policy Change happens within people, but it also happens in how businesses are organized to address their __________. internal but not external forces
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external forces only internal forces external but not internal forces Systems Change What subsystem defines the knowledge, attitudes, motivation, and other factors that individual employees have and share in an organization? Standard action Managerial Psychosocial Thought leadership The Technical subsystem is defined by the technologies that are used in the organization and the methods of production and distribution of products and services. What kind of production systems are those technologies that organizations use to research, develop, manufacture, and distribute their products or services? These systems are not typically refined These systems can be refined for quality, but never safety or performance These systems are typically refined to encourage high performance, quality, and safety These systems can be refined for safety and quality, but not high performance What is a flat hierarchy? The information and production systems are not linked There are fewer levels of managers with a larger span of control The structure uses only self-directed teams There are not enough employees in the structure Which of the following is not a stage of the organizational life cycle? Birth Safety Maturity Development What subsystem includes the formal systems of reporting relationships and decision making in the organization?
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