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Unformatted text preview: Warp ,mis- "' .r'.’ .’r.' d ’ 0i IVllS rah The Importance “ FQd You're ﬁring me.” “Well, ﬁred is a harsh word, but. . .well, ' a '- FlexTime has no further need for your
services.” “But, Kelly, I don’t get it. I really don’t. I
worked hard, and I did everything you
told me to do.” “Jennifer, that’s just it. You did every-
thing I told you to do.” “I put in so many hours. How could you
ﬁre me????" “Your job was to ﬁnd ways we can
generate additional revenue from our exist-
ing club members.” “Right! And I did that.” “No, you didn’t. You followed up on
ideas that I gave you. But we don't need
someone who can follow up on my plans.
We need sorneone who can ﬁgure out what
we need to do, create her own plans, and
bring them back to me. . . . And others.” “How could you expect me to do that?
I’ve only been here 4 months!!!” “It's called teamwork. Sure, you’re just
learning our business, but I made sure all
of our senior staff would be available to
you. . . ” "I didn’t want to bother them.” 6" But today, they’re not enough. “Well, you succaeded. I asked Iason
what he thought of the plans you’re work-
ing on. ‘Who’s Jennifer?’ he asked." "But. doesn’t he work at night?" “Right. He’s the night staff manager . . .
and 37 percent of our weekday business
occurs after 7 RM. Probably worth talking
to him." “I’ll go do that! " _ ” “Iennifer, do you see what just happened?
I gave you an idea and you said you’ll do it.
That's not whatl need. I need you to ﬁnd _ solutions on your own." "I worked really hard. I put in a lot of
hours. I’ve got all these reports written.” “Has anyone seen them?” “I talked to you about some of-them.
But. I was waitjng until I was satisﬁed with
them.” “Right. That’s not how we do things
here. We develop ideas and then kick
them around with each other. Nobody has
all the smarts. Our plans get better when
we comment and rework them . . . I think
ltold you that.” "Maybe you did. But I'm just not com-
fortable with that.” "Well, it’s a key skill here.” "I know I can do this job.” "Iennifer, you’ve been here almost
4 months; you have a degree in business.
Several weeks ago. I asked you for your ﬁrst
idea about how to upsell our customers.
Do you remember what you said?" >> STUUE" _ Why is introduction to MS the most
important class in the business school? "-02 What is MiS‘?
03 How can you use the five-component o n c u x n o o v n s u - u u u o n a I n u u u 4 o u - n a o - o o u a u on Q5 What makes some information better
than other information? 06 Why is the difference between informa-
tion technology and information .9? “Yes, I wasn't sure how to proceed.
I didn't want to just throw something out
that might not work." “But how would you ﬁnd out if it would
work?” "I don’t want to waste money . . . ” f‘No, you don't. So, when you didn’t get
very far with that task, I backed up and
asked you to send me a diagram of the life
cycle for one of our clients . . . how we get
them in the door, how we enroll them in
their ﬁrst classes, how we continue to sell
to them. . . ” “Yes, I sent you that diagram." “Jennifer, it made no sense. Your
diagram had people talking to Neil in
accounts receivable before they were
even customers." “I know that process, I just couldn’t put
it down on paper. But, I’ll try again! " "Well, I appreciate that attitude, but
times are tight. We don't have room for
trainees. When the economy was strong, I’d
have been able to look for a spot for you, see
if we can bring you along. But, we can’t
afford to do that now.” “What about my references?” “I’ll be happy to tell anyone that you’re
reliable, that you work 40 to 45 hours a
week, and that you’re honest and have
integrity.” “Those are important!" "Yes. they are. But today, they’re not
enough." I systems important?
07 2020? t a o c - n o a a u o q o o v n n u o n n e n o o n u I o o 4 o a n a o u o a o o r n o c o o o n c _ ...
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- Fall '11