week15%20-%20value%20chain

week15%20-%20value%20chain - IST 195 Week 15, Lecture 1...

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IST 195 – Week 15, Lecture 1 – Value Chain / eBusiness Professor Jeff Rubin
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The Final Exam 80 questions from the book -> verbatim or slightly modified versions of reading check questions 20 questions from lectures: Weeks 12-15 Final Exam Date/Time Thursday Dec. 16th 3:00 – 5:00 pm In this Room – BRING YOUR SUID
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Porter 1985 – “Value Chain” Primary activities : directly related to producing the firm’s goods and services Support activities: ensure the firm can perform its primary activities efficiently and effectively
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The Value Chain Five primary activities Inbound logistics refers to receiving, storing, and distributing raw materials. Operations is the process of creating products and services from raw materials. Outbound logistics means delivering the products or services to customers. Marketing and sales has to do with finding customers and getting orders. Service refers to supporting customers after the sale. Four support activities
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This note was uploaded on 11/18/2011 for the course IST 195 taught by Professor Staff during the Fall '08 term at Syracuse.

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week15%20-%20value%20chain - IST 195 Week 15, Lecture 1...

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