Chapter 9 Preofessional Development 9-3 9-4

Chapter 9 Preofessional Development 9-3 9-4 - The...

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Maria Lorn Professional Development Chapter 9 Complete activities 9-3 and 9-4 on pages 139 and 140 of the textbook. Be sure to fully explain the errors and indicate how they are to be corrected. 9-3 Gestures/Movements/Expressions What are the Errors How to Correct 1. 2. 3. 4. 5. 9-4 Facial Expressions What are the Errors How to Correct 1. 2. 3. 4. 5. Effective communication is necessary for workplace success. The goal of communication is to create a mutual understanding between the sender and the receiver. There are appropriate times to utilize both the formal and informal communication channels.
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Unformatted text preview: The communication process involves a sender, a receiver, noise, and feedback. Thoughtfully consider the right words to increase the chance of successful verbal communication. Because the receiver of your message will not have verbal and nonverbal assistance in interpreting your message, take great care with all written messages. Listening and silence are effective tools for effective communication....
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This note was uploaded on 11/16/2011 for the course BUSINESS 270 taught by Professor Mariolopez during the Spring '11 term at Appalachian State.

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