Exam 1 Study Guide

Exam 1 Study Guide - This is a study guide for COMM 1000...

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This is a study guide for COMM 1000 Exam 1. This is only a guide. Be aware that just because something does not appear below does not guarantee that it will not appear on the exam. Be sure that you can answer the following questions, including definitions of the relevant terms. Don’t just memorize answers, think of examples, and try to relate course concepts to one another. 1. What are the characteristics of communication? - Exchange of meaningful symbols o Cannot directly exchange meaning o Hope meaning is shared - Process o Ongoing, systematic activity Appears to be punctuated - Contextual o Dyads, groups, media - Irreversible o Has content and relational dimensions Message w/ extra information to say something about relation between people - Transactional o Sequence of exchanges that are simultaneously and mutually influential o Interdependence - (Intentional) o Or not, depending on perspective 2. What are the components of the communication process? - People o Sources and receivers - Message o Verbal/nonverbal symbols - Channel/Medium - Feedback - Context/Setting - Noise (interference) 3. When we say that communication has a content and a relational dimension, what does this mean? - It is a message with extra information to say something about relation between people 4. What is noise/interference? Be able to describe and recognize examples of the two different types of noise. - Noise is anything that gets in the way of a message o Technical – physical interruption of message (static, hardness of hearting, barrier) o Semantic – psychological interruptions (biases, distractions, misunderstanding) 5. Why do we use models? What are the main differences between the models discussed in lecture? - Abstract representation of a “real thing” that includes components and central characteristics together - Help to organize info clearly, suggest new ideas, and make predictions o Linear model – lacks two way traffic, feedback, noise, interdependence, transaction (sender   message   receiver) o Transactional model – shows feedback and is transactional, but still lacks noise o New model – transactional, and includes a sender and receiver (two ways), channel, noise, feedback, and messages 6. What are the levels/contexts of communication, as described in the text and in lecture? What types of activities occur in each different level? Be sure you can give an example of each. - Understanding o Accurate reception of intended content
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o primary failure: failure to achieve content accuracy o gets more difficult as you add more people - Pleasure o Enhance sense of mutual well-being o “phatic communication” Maintain human contact o Closely related to our feeling about those with whom we are interacting - Attitude Influence (Persuasion) o Process of changing attitudes
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Exam 1 Study Guide - This is a study guide for COMM 1000...

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