Exam 3 Study Guide

Exam 3 Study Guide - COMM 1000 Final Exam Study Guide 1 How...

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COMM 1000 Final Exam Study Guide 1. How do we define a small group according to lecture? What is the optimal size for a small group? Collection of individuals (3-20 people) who interact, have a purpose, influence each other, see themselves as part of a group, have  rules/norms, are dependent on one another Optimal size is 5-7 2. What is cohesiveness? What happens when cohesiveness increases? What about when group size increases? Cohesiveness – group morale, degree of closeness and attractiveness of group to members As cohesiveness increases, comm/participation increases, satisfaction increases, but productivity may decrease As group size increases, a few people dominate talk, more time needed to reach decision, subgroups may form, satisfaction of each  member decreases 3. What are the four phases of group development? What types of behaviors occur in each, and what are the outcomes? Forming - indentify and learn about the group; much agreement; not much work done Storming – assert individuality, confused goals, little work, control is an issue Norming – balance achieved in response to storming, cohesion emerges, group functions as whole, too much agreement as bad as too  much conflict Performing – period of consensus and max productivity, few negative comments, focus on task rather than group formation 4. What is groupthink and under what conditions does it occur? What are the symptoms of groupthink? What are six ways to avoid groupthink? Groupthink – a problem-solving process in which ideas accepted by group are not really examined and opposing ideas are  suppressed; occurs when authoritarian leader with pet proposals, group isolated from real world, group doesn’t have definite  decision making process, group members are similar, the decision to be made is complex and arousing Symptoms: illusion of invulnerability, unquestioned belief in morality of their position, warning signs of potential problems  discounted, opponents perceived as evil, powerless or stupid, members who stray from group are pressured to conform, members  privately decide to keep misgivings to themselves, illusion of unanimity, members/leader screened from adverse info Avoiding Groupthink: o Have critical evaluator or devil’s advocate o Leader doesn’t state preferred course of action until late in process o Outside people consulted o Divide group into subgroups o Rehash earlier decisions o After plan implemented, keep searching for problems 5.
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