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Unformatted text preview: Case Study #2: WAL-MART Bentonville, Arkansas QUESTION #1 Wal-Mart takes on its critics and fight back, or should it focus on its business and let its results speak for themselves? Wal-Mart should focus on its business and let its results speak for themselves. At this point the critics that have been heard by the CEO &amp; board of directors of Wal-Mart should be an advantage to them to work on a strategy for the betterment of the business and to the public image of the company. QUESTION #2 What should Wal-Mart do, if anything, in regard to highly publicized criticisms about the pay and benefits it awards to its employees? Should it ignore them or address them? Wal-Mart should address the highly publicized criticisms about the pay and benefits it awards to its employees. Employees are the representative and face of the company. Customer service is essential for the business to succeed. In todays economy most companies takes advantage on the fact that there is high unemployment rate, which the mass has no choice but to...
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- Fall '08