Exam - 10/13 Exam Review Organizational Sociology Bureaucracy Characteristics of Bureaucracy Rule bound conduct-specialization hierarchical offices

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Bureaucracy Characteristics of Bureaucracy- Rule bound conduct, -specialization, - hierarchical offices, - separation of ownership from office holders, - professional role independent from office holders, - administrative acts recorded Advantages of bureaucracy- increase efficiency (in theory) -equal treatment for all members -rules and regulations binding to all members -promotion through seniority Disadvantages- inflexible -inefficient -unresponsive to change -stifle creativity to rational, workers become emotionally empty Ex: office space- peter has several bosses that all nag him about the same thing. or: rules guide what workers do, when going to work at Mcdonalds you do not stand there for an hour figuring out what you are supposed to do for an hour. You know your job, you go do it. Weber's three forms of authority 1. Traditional Authority- Loyalty to a person who inhabits a position passed down for generations ex: queen, king 2. Charismatic Authority- Loyalty based on personal characteristics (charisma, sanctity, heroism) Ex: Gandhi, Hitler 3.Rational Legal- Loyalty to an impersonal social order Ex. laws, constitutions Bureaucracy, industrialization, and rationalization Bureaucracy came first, it is a form of rule. Industrialization is a form of economic production, it sped up bureaucracy. Rationalization is a mode of thinking that emphasizes means and end analysis Weber's iron cage of rationality-rationality, order, and efficiency will dehumanize society and trap it in an iron cage of rationality Particularism- irrelevant criteria (being related to the boss) is important in choosing promotion, efficiency and particularism clash. Perrow on rules
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This note was uploaded on 11/20/2011 for the course AAS 270 taught by Professor Dr.sanon during the Fall '11 term at SUNY Buffalo.

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Exam - 10/13 Exam Review Organizational Sociology Bureaucracy Characteristics of Bureaucracy Rule bound conduct-specialization hierarchical offices

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