Org+Behavior+and+Work_Session+2

Org+Behavior+and+Work_Session+2 - Jan 24 2011 LSER...

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LSER 37:575:345 ORGANIZATIONAL LSER 37:575:345 ORGANIZATIONAL What is Organizational Behavior? Kaumudi Misra (kmisra@rci.rutgers.edu) Jan 24 2011
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The Importance of Interpersonal Skills The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness Technical and quantitative skills are important But leadership and communication skills are CRITICAL Organizational benefits of skilled managers Lower turnover of quality employees Higher quality applications for recruitment Better financial performance Misra: OB & Work 1-2
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What Managers Do What Managers Do They get things done through other people. Management Activities: Make decisions Allocate resources Direct activities of others to attain goals Work in an organization A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Misra: OB & Work 1-3
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Management Functions Management Functions Misra: OB & Work 1-4
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Discovered ten managerial roles Separated into three groups: Interpersonal Informational Decisional Mintzberg’s Managerial Roles Mintzberg’s Managerial Roles E X H I B I T 1–1 E X H I B I T 1–1 Misra: OB & Work 1- 5
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Mintzberg’s Managerial Roles: Interpersonal Mintzberg’s Managerial Roles: Interpersonal Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Misra: OB & Work 1-6
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Mintzberg’s Managerial Roles: Informational Mintzberg’s Managerial Roles: Informational Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Misra: OB & Work 1-7
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Mintzberg’s Managerial Roles: Decisional Mintzberg’s Managerial Roles: Decisional Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Misra: OB & Work 1-8
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Essential Management Skills Essential Management Skills Technical Skills The ability to apply specialized knowledge or expertise Human Skills The ability to work with, understand, and motivate other people, both individually and in groups Conceptual Skills The mental ability to analyze and diagnose complex situations Misra: OB & Work 1-9
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Luthans’ Study of Managerial Activities Luthans’ Study of Managerial Activities Four types of managerial activity: Traditional Management Decision making, planning, and controlling Communication Exchanging routine information and processing paperwork Human Resource Management Motivating, disciplining, managing conflict, staffing and training Networking Socializing, politicking, and interacting with others Misra: OB & Work 1-10
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Successful vs. Effective Allocation by
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Org+Behavior+and+Work_Session+2 - Jan 24 2011 LSER...

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