Org+Behavior+and+Work_Session+6

Org+Behavior+and+Work_Session+6 - Feb 07 2011...

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ORGANIZATIONAL BEHAVIOR & WORK: CHAPTER 6 Kaumudi Misra ( kmisra@rci.rutgers.edu ) Instructor Perception & Individual Decision Making Perception & Individual Decision Making Feb 07 2011
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Misra: Organizational Behavior & Work Agenda for Today Syllabus & Take-Away from each Class Questions on chapters thus far?
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Misra: Organizational Behavior & Work Why should we study Perceptions? Because it affects Decision-making Behavior. In this chapter, we will: Define perception and explain the link between perception and decision making Identify the shortcuts individuals use in making judgments about others. List and explain common decision biases or errors. Explain how individual differences and organizational constraints affect decision-making. Define and discuss creativity and its role in organizational behavior.
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Misra: Organizational Behavior & Work What is Perception? A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. People’s behavior is based on their perception of what reality is, not on reality itself. The world as it is perceived is the world that is behaviorally important.
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Misra: Organizational Behavior & Work Factors that Influence Perception See E X H I B I T 5-1 See E X H I B I T 5-1
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Misra: Organizational Behavior & Work Attribution Theory: Judging Others Our perception and judgment of others is significantly influenced by our assumptions of the other person’s internal state. When individuals observe behavior, they attempt to determine whether it is internally or externally caused. Internal causes are under that person’s control External causes are not – person forced to act in that way Causation judged through: Distinctiveness Shows different behaviors in different situations. Consensus Response is the same as others to same situation. Consistency Responds in the same way over time.
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Misra: Organizational Behavior & Work Elements of Attribution Theory See E X H I B I T 5-2 See E X H I B I T 5-2
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Misra: Organizational Behavior & Work Errors and Biases in Attributions Fundamental Attribution Error The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others We blame people first, not the situation Self-Serving Bias The tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors It is “our” success but “their” failure
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Org+Behavior+and+Work_Session+6 - Feb 07 2011...

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