Interpersonal Communication

Interpersonal Communication - Interpersonal Communication

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Interpersonal Communication Interpersonal communication  is real-time, face-to-face or voice-to-voice conversation that allows  immediate feedback. Interpersonal communication plays a large role in any manager's daily  activities, but especially in organizations that use teams.  Managers must facilitate interpersonal communication within teams and reduce barriers to  interpersonal communications. Common barriers to interpersonal communication include the  following: Expectations of familiarity  (or hearing what one is expected to hear). After hearing  the beginning comments, employees may not listen to the remainder of the communication  because they think they already know what a manager's going to say.  Preconceived notions.  Many employees ignore information that conflicts with what  they “know.” Often referred to as  selective perception,  it's the tendency to single out for 
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This note was uploaded on 11/18/2011 for the course MGMT 4375 taught by Professor Eixmann during the Fall '11 term at Texas State.

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Interpersonal Communication - Interpersonal Communication

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