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Unformatted text preview: a strategy for action. Strategy options include the following: Avoidance withdrawing from or ignoring conflict. Smoothing playing down differences to ease conflict. Compromise giving up something to gain something. Collaboration mutual problem solving. Confrontation for verbalization of disagreements. Appeal to team objectives highlighting the mutual need to reach a higher goal. Third-party intervention asking an objective third party to mediate. Remember that conflict should be looked upon as an opportunity. When conflict is identified early, managers can prevent small issues from escalating into major, long-term wars in the workplace....
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- Fall '11