Steps for overcoming opposition

Steps for - , change,,.Managers

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Steps for overcoming opposition To implement planned change effectively, managers must understand how to overcome resistance to  change, why change efforts fail, and what techniques they can use to modify behavior. Managers  can use two approaches to change attitudes and behaviors at the individual level: the three-step  approach and force-field analysis. The process of change has been characterized as having three basic stages: unfreezing, changing,  and refreezing. 1. Unfreezing.  This step involves developing an initial awareness of the need for  change and the forces supporting and resisting change. Because most people and  organizations prefer stability and the perpetuation of the status quo, a successful change  process must overcome the status quo by unfreezing old behaviors, processes, or structure. 
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 11/18/2011 for the course MGMT 4375 taught by Professor Eixmann during the Fall '11 term at Texas State.

Ask a homework question - tutors are online