The Organizational Control Process

The Organizational Control Process - The Organizational...

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The Organizational Control Process The control process involves carefully collecting information about a system, process, person, or  group of people in order to make necessary decisions about each. Managers set up control systems  that consist of four key steps: 1. Establish standards to measure performance.  Within an organization's overall  strategic plan, managers define goals for organizational departments in specific, operational  terms that include standards of performance to compare with organizational activities.  2. Measure actual performance.  Most organizations prepare formal reports of  performance measurements that managers review regularly. These measurements should  be related to the standards set in the first step of the control process. For example, if sales  growth is a target, the organization should have a means of gathering and reporting sales  data. 
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This note was uploaded on 11/18/2011 for the course MGMT 4375 taught by Professor Eixmann during the Fall '11 term at Texas State.

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