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News on SMS - NewsonSMS QuickTime and a TIFF(Uncompressed...

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News on SMS QuickTimeª and a TIFF (Uncompressed) decompressor are needed to see this picture. Jan 8, 2008 Measures to tackle higher mobile use I REFER to the letter, 'Telco couldn't handle holiday mobile surge', by Mr Dennis Ng  Kok Kee (ST, Jan 4). We have contacted Mr Ng and apologised to him for any inconvenience caused. A surge in Short Message Service (SMS) and call traffic during the festive period is  common, as subscribers send festive greetings to their friends and family. We generally experience higher peaks in SMS and call traffic on festive occasions,  such as New Year's Eve. Measures to ensure the timely delivery of calls and SMSes were put in place. These included increasing network resources at SMS centres and base stations to  maximum capacity to handle expected increased traffic. We also increased network capacity at certain countdown party locations to cater to  large crowds concentrated in areas such as Orchard Road and Sentosa. SMS delivery depends on several factors such as network conditions, subscribers'  handset status (for instance, if the phone is switched off or its memory is full) and  SMS system conditions between operators. Despite these measures, we regret there was localised mobile network congestion  around the hours of the New Year countdown in certain areas such as Clarke Quay  where Mr Ng was. Over ï ¿ ½ the recent New Year period, 33 million SMSes were processed on Dec 31,  compared to a daily average of 18 million SMSes; on Jan 1, 27 million SMSes were  processed on our network. We thank Mr Ng for his feedback.
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Cheam Tze Hui (Ms) Corporate Communications Manager SingTel Jan 13, 2008 SMS Nation Singaporeans are among the world's top texters, beating those in more populous  countries such as Australia and Thailand with a monthly average of 209 text  messages and a total of 12 billion sent last year By Nur Dianah Suhaimi SINGAPOREANS have sure got the message when it comes to SMS - almost 12  billion were sent last year, making the country one of the world's top texting nations. The SMS craze has taken such a hold that tiny Singapore even beat places with far  bigger populations, such as Thailand and Australia. If the figures are broken down on a per head basis, Singapore makes an even bigger  impression. Each mobile phone user here averages 209 messages a month, leaving the United  States well behind with an average of 64 messages and Britain with 57.
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