Chapter 14 notes

Chapter 14 notes - Chapter 14: Technology and virtual...

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Chapter 14: Technology and virtual groups h I. The Nature of Virtual Group: a. Virtual Groups: rely on technology to communicate, often across time, distance, and organizational boundaries a.i. Adequate resources to achieve the goal a.ii. Appropriate and effective information technology and support a.iii. Adequate electronic communication skills a.iv. Adequate remote coordination skills training a.v. Adequate remote coordination skills training a.vi. Members who serve as role models b. FTF vs. CMC b.i. FTF: face to face group meetings b.i.1. Usually perform better than computer mediated groups, unless it is an easy task b.ii. CMC: computer-mediated communication environment b.ii.1. Save time and money by connecting geographically dispersed people b.ii.2. Use more time than FTF groups b.ii.3. Less efficient than FTF groups c. Media Richness Theory: contends that when you use more communication channels, you will be more successful when communicating with others d. Media Synchronicity Theory: claims that the “key to effective use of media is to match the media capabilities to the fundamental communication process required to perform the task.” e. Synchronous and Asynchronous Communication e.i. Synchronous Communication: when group members use technology to interact simultaneously in real time
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This note was uploaded on 11/20/2011 for the course COMS 217 taught by Professor Zeuschner during the Spring '10 term at Cal Poly.

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Chapter 14 notes - Chapter 14: Technology and virtual...

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