Unformatted text preview: deficient?- What is most effective course of action if training is needed?- Who should be involved?- How do you identify someone that needs training?- What features of the work environment might interfere with training?- Will employees receive training program as an opportunity, reward, punishment or waste of time?- How will training and development meet business goals?- For what jobs can training make the biggest difference? Customer service? Product?- What are some up and coming technology and projects that you area will be addressing?- What is your current method of sending staff to training?- What is your current performance appraisal? Content?...
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- Spring '11
- human resources department, performance gap, managers support training, basic KSA problem