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Unformatted text preview: Max Weber, “ideal type” Characteristics of Bureaucracy 1. Specialization 2. Hierarchy of Offices 3. Rules & regulations 5. No ownership of office
7. Formal, written 4. Technical
8. Impersonality Virtues of Bureaucracy
Fairness How do the six major
characteristics of bureaucracy
contribute to efficiency,
predictability, and fairness? Specialization Efficiency Hierarchy Predictability Rules Predictability, fairness Technical competence Efficiency Impersonality Fairness Formal, written
communication Predictability Bureaucracy at McDonald’s
Technical competence Bureaucracy at McDonald’s
No ownership of office
Formal, written communication
Impersonality Complaints About Bureaucracy 1. Impersonal...
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This note was uploaded on 11/21/2011 for the course SOC 1004 taught by Professor Mdhughes during the Fall '07 term at Virginia Tech.
- Fall '07