The Performance Review

The Performance Review - Inquire, then listen ; avoid...

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The Performance Review
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The Situation The Sloane Company, headquartered in Toronto, is a subsidiary of a British multinational. Sloane produces and markets four major brands of cosmetics for the North American market. This exercise involves a meeting to conduct a overdue performance review between Chris Amon , the brand manager, and Lee Pe tty, one of Chris’s three product managers.
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Lessons ALWAYS conduct performance reviews/appraisals on time ! Conflict must be managed; it cannot be avoided
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Unformatted text preview: Inquire, then listen ; avoid accusations Relationship and trust require candor , no matter how sensitive it might be Resolve issues with joint problem solving The Performance Management Process Performance Planning Identify major job responsibilities Establish measurement criteria for performance level Performance Review Suggested quarterly Articulate performance direction Performance Evaluation (Appraisal) Affirm last performance review...
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The Performance Review - Inquire, then listen ; avoid...

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