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Unformatted text preview: How does mismatch of demand and supply affect firms? Provide examples of a demand-supply mismatches that had serious consequences. What is the distinction between service and manufacturing firms? List the types of flows that occur in a production system. List the types of information flows that are used to control and manage processes. Analysis (Do the math): Be able to estimate overall productivity, worker productivity and multifactor productivity. 2 Integration (Put it together): Operations play a key strategic role. Provide examples of firms with a competitive advantage in the marketplace due to operational competence. Understand conflicts that occur between the operational and other functional areas within a business? Provide examples of such conflicts. What are the implications of such conflicts for the overall firms profitability?...
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