Toyota Case - Decoding the DNA of the Toyo ta Production...

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Decoding the DNA of the Toyo ta Production System Prepared by Huan Long Baasanjay Oyuntsetseg
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Problem ß Observers confuse the tools and practices they see on their plant visits with the syste m itself. Paradox Rigid “…that activities, connections, and production flows in a Toyota factory are rigidly scripted, yet at the same time Toyota’s operations are enormously flexible and adaptable.”
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Scientific Method ß “To make any changes, Toyota uses a rigo rous problem-solving process that requires a detailed assessment of the current state of affairs and a plan for improvement that i s, in effect, an experimental test of the pro posed changes. “
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Rule 1: How People Work ß All work should be highly specified as to c ontent, sequence, timing, and outcome. ß Example: when a car’s seat is installed, th e bolts are always tightened in the same o rder, the time is takes to turn each bolt is s pecified, and so is the torque to which the bolt should be tightened.
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Installation of the Right-Front Seat
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This note was uploaded on 11/22/2011 for the course BUS 305 taught by Professor Gerogepeterson during the Fall '10 term at Solano Community College.

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Toyota Case - Decoding the DNA of the Toyo ta Production...

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