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Unformatted text preview: • Major characteristics – Norms are well defined – Roles are highly specialized – Social control is explicit Bureaucracy • Major characteristics – Written rules define the organization – Hierarchical – Positions filled on the basis of merit – All records are recorded – Clients are treated as cases • This is the Ideal Type of bureaucracy...
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This note was uploaded on 11/22/2011 for the course SCIE SYG2000 taught by Professor Bernhardt during the Fall '10 term at Broward College.
- Fall '10