BSBCUS501 AT5 Joyee chakma customer survey 14 june...

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Assessment Task 5 BSBCUS 501 Name: Joyee Chakma Student Number: SCSB19558 Conduct research Customer survey is important because it helps our company increase profitability by measuring customer satisfaction with our service also with their trust. Business use different types of methods of survey like in person interview, paper survey, telephone survey, online survey etc. In person interview can helps to collect the report directly from the customer or respondent. Paper survey is quite useful when it comes to field research and data collection. Telephone survey is also popular survey method used by organizations. Online survey consists of few questions which can be sent to customer emails. Using a conduct customer survey, a company can gain valuable feedback from the customers. It also helps to understand what customers want from their service. Maintaining loyalty of customers is also possible with using the survey.
Develop a customer survey form Client Feedback Survey Rate the following items on a scale of 1 to 5, with 1 meaning “strongly disagree” and 5 meaning “strongly agree” How satisfied are you with the delivery of our Ozhouse cleaning service?

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