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Assessment Task 5BSBCUS 501Name: Joyee ChakmaStudent Number: SCSB19558Conduct researchCustomer survey is important because it helps our company increase profitability bymeasuring customer satisfaction with our service also with their trust. Business usedifferent types of methods of survey like in person interview, paper survey, telephonesurvey, online survey etc. In person interview can helps to collect the report directlyfrom the customer or respondent. Paper survey is quite useful when it comes to fieldresearch and data collection. Telephone survey is also popular survey method usedby organizations. Online survey consists of few questions which can be sent tocustomer emails. Using a conduct customer survey, a company can gain valuablefeedback from the customers. It also helps to understand what customers want fromtheir service. Maintaining loyalty of customers is also possible with using the survey.
Develop a customer survey formClient Feedback SurveyRate the following items on a scale of 1 to 5, with 1 meaning “strongly disagree” and 5meaning “strongly agree”How satisfied are you with the delivery of our Ozhouse cleaning service?