Conduct research and analyse findings to identify the resources needed to support an operational plan.An operational plan forms part of the business’s strategic plan and is important for effective business leadership. It describes how the work will be done, theworkflow from input to end results, including the resources that will be used along the way, all of which are required for success.The key components of a complete operational plan include:Human capital. The staff and skills required to implement your project, as well as current and potential sources of these resources.Financial requirements. The funding required to implement your project, your current and potential sources of these funds.Risk assessment. What risks exist and how they can be addressed.Estimate of project lifespan, sustainability and exit strategy. How long your project will last, when and how you will exit your project, and how you willensure sustainability of your project’s achievements.Operational plans should contain:Clear objectivesActivities to be deliveredQuality standardsDesired outcomesStaffing and resource requirementsImplementation timetablesA process for monitoring progress.Consult with managers, supervisors and specialist resource managers in order to determine resource requirements for the plan.The development and management of operational plans requires you to consult with a wide range of people within your organisation. Depending on yourlevel of authority and role in your organisation, you may also need to engage with external entities such as contractors, customers or clients, suppliers,communities and government officials. An important part of communicating clearly is having the interpersonal skills to relate to a range of people withdifferent cultural backgrounds, ethnic origins and social attributes, and those with special needs relating to physical or mental disabilities. If you or yourorganisation has substantial business dealings with people of particular cultures, you may need to organise cultural awareness training to ensure clear andeffective communication between stakeholders.
The people you may need to consult with:• Employees, employee representatives or unions• Colleagues and/or managers at the same level or above• Senior managers and/or your supervisor• People with specialist responsibilities such as occupational health and safetycommittees, or training and development teamsDocument the research and analysis results so they can be used in the development of the operational plan.Develop and document:goals, expectations and budgetary requirements relevant to the plansuitable contingency plansjustified resource proposals that are supported by a variety of information sourcesperformance measurement strategies - key performance indicators that are clear and value drivenObtain approval and authority for implementing the plan and explain it to the relevant work teams.