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Linking Pin – - Grievance Handling – The...

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Linking Pin – A supervisor proves to be a linking pin between management and workers. He communicates the policies of management to workers also passes instructions to them on behalf of management. On the other hand, he has a close contact with the workers and therefore can interact the problems, complaints, suggestions, etc to the management. In this way, he communicates workers problems and brings it to the notice of management.
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Unformatted text preview: Grievance Handling – The supervisor can handle the grievances of the workers effectively for this he has to do the following things :- i. He can be in direct touch with workers. ii. By winning the confidence of the workers by solving their problems. iii. By taking worker problems on humanitarian grounds. iv. If he cannot tackle it independently, he can take the help and advice of management to solve it....
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