Chapter 6 - Trust Justice Ethics

Chapter 6 - Trust Justice Ethics - Trustboth in the name...

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Individual Mechanisms “Trust—both in the name Deloitte & Touche and in its CEO Jim Quigley—had a lot to do with why MCI turned to them after experiencing the biggest accounting fraud in U.S. history…Trust may be the most valuable commodity in the business world.” - Jeff Benedict, author of The Mormon Way of Doing Business
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(Agenda) MISSION CONTROL q SEQ #4 q OB in the Movies KEY CONCEPTS q Trust (Do you trust me?) q Justice (Process > Outcomes) ü Reward Systems ü Performance Review Principles q Ethics (Do what is right let the consequence follow) q 3 Pillars of Ethical Organizations
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(Ethical Decision Making) Trust is “the willingness to be vulnerable” to another person based on expectations about that person’s actions and intentions. (p. 121) DISPOSITION-BASED TRUST q Trust Propensity – “trusting person” q New Relationships / Cultural Influence COGNITION-BASED TRUST q Assessment of Trustworthiness (AIB) q “Do what I say I will do” AFFECT-BASED TRUST q Emotional Bonding (e.g., mentoring)
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(4 Dimensions of Justice)
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(Impact of Justice)
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This note was uploaded on 11/27/2011 for the course OB 321 taught by Professor Staff during the Fall '08 term at BYU.

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Chapter 6 - Trust Justice Ethics - Trustboth in the name...

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