13 - Ethical issues for managers - Employee Relations Lori

13 - Ethical issues for managers - Employee Relations Lori...

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Unformatted text preview: ETHICAL ISSUES ETHICAL ISSUES FOR MANAGERS Employee Relations Employee Relations Employee Relations Balance needs and rights of: Customers Investors Organization Employee Hiring and Promotion Hiring and Promotion Establish standard procedures Document Make decisions based on objective reasons Educate everyone in the process Use common sense Avoid inappropriate statements and conduct Discipline Discipline Be consistent Be fair Document Act Smoking in the Workplace Smoking in the Workplace 22 states have passed laws banning smoking in most public places and workplaces Smoking costs $25.8 billion in lost productivity each year Smokers have a 50% higher absenteeism rate than nonsmokers Smoking causes 50,000 nonsmoker deaths per year Alcohol Abuse Alcohol Abuse 17.6 million adults abuse alcohol or are alcoholics Annual cost in lost productivity: $98 billion 25% of alcoholic’s pay is for work not performed Alcoholism causes 500 million lost workdays each year Alcoholism is a protected disability under ADA Source: http://www.niaaa.nih.gov/Resources/DatabaseResources/ QuickFacts/EconomicData/cost8.htm Illegal Drug Use and Abuse Illegal Drug Use and Abuse 8% of workforce using drugs Annual cost to society ­ $161 billion Cost for healthcare and workers compensation doubled More money spent on drugs than on food Drug use is not a protected disability; Recovering drug abuse is covered under ADA Source: http://www.drugabuse.gov/infofacts/workplace.html When to do Drug Testing When to do Drug Testing Pre­employment screening Pre­employment screening Random testing of employees Testing for cause Pros and cons of drug testing? EMPLOYEE SAFETY EMPLOYEE SAFETY Occupational Safety and Health Occupational Safety and Health Administration Established in 1970 “to assure so far as possible every working man and woman in the nation safe and healthful working conditions and to preserve our human resources.” Individual Factors Related to Individual Factors Related to Accidents at Work Inexperience Stress Carelessness Improper techniques Inappropriate tools Disregard for safety rules Source: Robin C. Ballau & Roy M. Buchen, as referenced in Fisher, Schoenfeldt, Source: and Shaw, 1999, Human Resource Management, 4th edition, Houghton-Mifflin. and Statistics on Workplace Statistics on Workplace Violence Homicide is the second leading cause of death in the workplace (retail and service industries ­ #1 cause of death in workplace) Assaults and threats of violence number almost 2 million a year Each week in U.S.: average of 33,000 workers assaulted and 17 murdered ~www.osha.gov Incidents of Workplace Violence Incidents of Workplace Violence (per year) Simple assaults: 1.5 million Aggravated assaults: 396,000 Rapes and sexual assaults: 51,000 Robberies: 84,000 Homicides: nearly 1,000 ~www.osha.gov Types of Workplace Violence Types of Workplace Violence Type I: Criminal Intent Type II: Customer Client Type III: Worker­on­Worker Type IV: Personal Relationships Who is most at risk? Workers who exchange money with the public; deliver passengers, goods, or services; or work alone or in small groups, during late night or early morning hours, in high­crime areas, or in community settings and homes where they have extensive contact with the public. Economic Impact of Economic Impact of Workplace Violence Cost 500,000 employees 1,175,100 lost workdays each year Lost wages: $55 million annually Lost productivity, legal expenses, property damage, diminished public image, increased security: billions of dollars ~www.osha.gov Organizational Requirements Organizational Requirements for Employee Safety Obey OSHA regulations Avoid unsafe situations Train employees Recordkeeping WORK­LIFE ISSUES WORK­LIFE ISSUES Changing Demographics Changing Demographics US households that were married: Traditional model: 1950: 78% (9.5% were single­person households) 2002: 50% (26% were single­person households) 1972: 52% of families 2003: 13% of families Married couples both working outside the home: 1972: 32% 2007: 76% Source: http://www.pobronson.com/factbook/pages/231.html#1121 Childcare and Eldercare 50% late for work 3 ­ 6 times a month and missed work 3 days a month Average of 3 to 4 calls a day home or to the caregiver 60% of employees reported loss of work time to care for an ill child 3:00 Syndrome 25% had responsibility on a daily basis for an elder family member Over 1/3 of workforce missed work to care for a parent ~Source: “Balancing Work and Family: Choosing the Corporation That’s Right for You” by Jeanne Ward; Childcare Survey of Two Large Companies (2000­2500 employees) Work and Sleep Work: Over half of employees work more than 40 hours per week 20% work 50 or more hours per week Sleep: 44% sleep less than 6 hours per night Source: Family: A Priority for Young Workers. Kirstin Downey Grimsley, Washington Post, Wednesday May 3, 2000. Page E01 Work­Life Issues Work­Life Issues Always connected to the office Travel Commuting Dual careers Long hours Home work Importance to Employers Stress can be caused by work­family conflict Organizations who help employees with balance receive the following benefits: Reduce turnover, absenteeism and tardiness Increase productivity Ethical Implications of Ethical Implications of Work­Life Issues 91% ­ workers are more likely to behave ethically at work when they have a good work/life balance 60% ­ job dissatisfaction is a leading reason why people make unethical decisions at work, second only to a lack of personal integrity Source: SHRM HR News, April 2007 ...
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