{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Starbucks - Group Term Paper Draft (8-28-2011)

Starbucks - Group Term Paper Draft (8-28-2011) - Starbucks...

Info icon This preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Starbucks Coffee Company Nova Southeastern University H. Wayne Huizenga School of Business & Entrepreneurship Assignment for Course: Human Resource Management Submitted to: Dr. Jane Gibson Submitted by: Jena M. Hartman N01232025 1380 NW 154 th Lane Pembroke Pines, FL 33028 Phone #: (610) 703-3627 Date of Submission: Sunday, August 28, 2011 Title of Assignment: o Week 8 – TEAM B Term Paper Draft: Hartman, Jena Hendley, Robrielle Johnson, Ferrina Lena, Ela CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student's Signature: Hartman, J., Hendley, R., Johnson, F., Lena, E . ***************************************************************** Instructor's Grade on Assignment: Instructor's Comments: 1
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Starbucks Coffee Company Table of Content: Robrielle Hendley: Introduction-----------------------------------------------------------Page 3 Jena Hartman: Starbucks Overview-------------------------------------------------------Page 4 Ela Lena: Distinctive HR Policies and Practices----------------------------------------Page 5 Ferrina Johnson: Implications for HR Practices in Other Companies----------------Page 10 Robrielle Hendley: Conclusion------------------------------------------------------------Page 14 Team B: References-------------------------------------------------------------------------Page 16 2
Image of page 2
Starbucks Coffee Company Starbucks Coffee Company Introduction Starbucks Company is a coffeehouse that was founded in 1971; the first store was opened in Seattle’s Pike Place Market and has grown to be a nationally recognized coffeehouse Starbucks was almost named after the doomed ship in Moby-Dick. Starbucks has succeeded with their beliefs to serve the best coffee possible; their primary goal is for all coffee to be grown under the highest standards of quality. Starbucks has brought the Italian coffeehouse tradition back to the United States with a place for conversation and a sense of community. It is thought of as a third place between work and home. They offer superior customer service along with a friendly, welcoming atmosphere that not only celebrates coffee and the rich tradition, but also brings a feeling of community. Starbucks’ goal is a unique one, and that is to reach the customer and satisfy their human spirit. Their mission is to greet the customer and their values are to produce the best products and services that a coffeehouse can offer. Starbucks serves more than their 30 blends and single-origin premium Arabica coffee. Their products consist of beverages, handcrafted merchandise, fresh foods such as ice cream and ready to drink bottled coffee drinks (Starbucks Corporation, 2011). In addition to these different products, Starbucks offers ice espressos, non-coffee blended beverages, coffees and tea brewing equipment, bottled Frappaccino’s, iced and tea juices as well as super-premium coffee and coffee flavored ice cream (Starbucks Corporation, 2011).
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern