Starbucks - Group Term Paper Draft

Starbucks - Group Term Paper Draft - Nova Southeastern...

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Unformatted text preview: Nova Southeastern University H. Wayne Huizenga School of Business & Entrepreneurship Assignment for Course: Human Resource Management Submitted to: Jane Gibson Submitted by: Jena M. Hartman N01232025 1380 NW 154 th Lane Pembroke Pines, FL 33028 Phone #: (610) 703-3627 Date of Submission: Friday, August 12, 2011 Title of Assignment: o Week 4 TEAM B Term Paper References for Starbucks provided by: Hartman, Jena Hendley, Robrielle Johnson, Ferrina Lena, Ela CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student's Signature: ___Jena M. Hartman_____ ***************************************************************** Instructor's Grade on Assignment: Instructor's Comments: Table of Content: Robrielle Hendley: Introduction-----------------------------------------------------------Page 1 Jena Hartman: Starbucks Overview-------------------------------------------------------Page 2 Ela Lena: Distinctive HR Policies and Practices----------------------------------------Page 4 Ferrina Johnson: Implications for HR Practices in Other Companies----------------Page _ Robrielle Hendley: Conclusion------------------------------------------------------------Page _ Team B: References-------------------------------------------------------------------------Page _ Starbucks Coffee Company Introduction Starbucks Company is a coffeehouse that was founded in 1971; the first store was opened in Seattles Pike Place Market and since Starbucks has grown to be a nationally recognized coffeehouse (Starbucks Corporation, 2011). The name Starbucks was inspired by Moby Dick. Starbucks has succeeded with their beliefs to serve the best coffee possible; their primary goal is for all coffee to be grown under the highest standards of quality. Starbucks has brought the Italian coffeehouse tradition back to the United States with a place for conversation and a sense of community. A third place between work and home. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. They offer superior customer service along with a friendly, welcoming atmosphere that focus and meet the needs of their everyday consumer. Starbucks mission is a unique one, and thats to get reach the person and satisfy their human spirit; although their mission is to meet the customer their values are upholding the best products and services that a coffeehouse can offer....
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Starbucks - Group Term Paper Draft - Nova Southeastern...

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