Chapter 9

Chapter 9 - Introduction to Business Minneapolis Community...

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Introduction to Business Instructor: Dave Skogstrom Office: Management Education Center, Room 1050 Phone: 612-659-6422 Email: [email protected] .
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Chapter 9 Human Resource Management, Motivation, and Labor-Management Relations L e a r n i g   G o l s Explain the importance of human resource management. Describe how recruitment and selection contribute to placing the right person in a job. Explain how training programs and performance appraisal help employees grow and develop. Outline the methods employers use to compensate employees. Discuss employee separation and the impact of downsizing and outsourcing. Explain how Maslow’s hierarchy- of-needs theory, goal setting, job design, and managers’ attitudes relate to employee motivation. Summarize the role of labor unions and the tactics of labor-management conflicts. 1 2 3 5 6 7 4
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Chapter 9 Focus We are going to focus solely on Learning Goal 7- Role of Labor This material is contained in pages 307-312. The exam will cover only those pages and the slides that are presented here. You may want to go to page 296 of the text and review the topic, “How to Negotiate a Raise”. Check out the web links listed at the end of the article. You may be getting taken by your employer.
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LABOR-MANAGEMENT RELATIONS Development of Labor Unions Labor union   Group of workers who have banded together to achieve common goals in the areas of wages, hours, and working conditions. • Found at local, national, and international levels. • Approximate rates of unionization in the United States today: Total full-time workforce: 13 percent Private-sector workforce: 8 percent Government workforce: 33 percent
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Labor Legislation National Labor Relations Act of 1935 (Wagner Act) Fair Labor Standards Act of 1938 Taft-Hartley Act of 1947 (Labor-Management Relations Act) Landrum-Griffin Act of 1959 (Labor-Management Reporting and Disclosure Act) The Collective Bargaining Process Collective bargaining   Process of negotiation between management and union representatives for the purpose of arriving at mutually acceptable wages and working conditions for employees. • Issues involved can include wages, hours, benefits and employee rights.
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• Membership and influence grew through the 20th century, but both are now declining. • Why the decline? • Competitive compensation and benefit packages at nonunion employers. • Effective communications by management. • Employee participation in goal setting and grievance handling. • How will labor unions maintain their relevance? • Reach out to nonmanufacturing workers. • Offer affiliate or partial memberships. • Overcome widespread belief that they can’t win unless
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This note was uploaded on 11/26/2011 for the course BUSN 1140 taught by Professor Skogstrom during the Fall '10 term at MCTC.

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Chapter 9 - Introduction to Business Minneapolis Community...

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