Crisis+Management+_1_

Crisis+Management+_1_ - CrisisManagement PublicRelations...

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Public Relations  Management 1 Crisis Management
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Public Relations  Management 2 What is a Crisis? An out-of-the-ordinary event Unexpected Potential impact on: Society, people, community The environment Organization's reputation, integrity, economics
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Public Relations  Management 3 Causes of Crises: Internal Operations Malfeasance Natural causes Labor problems
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Public Relations  Management 4 Causes of Crises: External Weather Sabotage Terrorism 
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Public Relations  Management 5 Dealing with Crisis Anticipation, planning & preparation Assess vulnerabilities and weaknesses Determine probabilities Evaluate organizational ability Gauge potential media interest List potentially affected parties
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Public Relations  Management 6 Create and maintain a comprehensive Crisis Plan Assemble a crisis team Managers from key areas of organization Knowledgeable Available Perceptive Decisive Problem solvers Calm under pressure Team players
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Public Relations  Management 7 Crisis Team Planning session Administrative Complete contact information of all members
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Crisis+Management+_1_ - CrisisManagement PublicRelations...

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