presentation section C.pdf - 01 02 03 First Scenario Second Scenario Third Scenario Food Service is slow Food was cold due to the delay Payment queue

presentation section C.pdf - 01 02 03 First Scenario Second...

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01 02 03 First Scenario Food Service is slow. Manager: Austin Customer: Chu Chef: Rae Second Scenario Food was cold due to the delay. Manager: Austin Customer: Chu Chef: Rae Third Scenario Payment queue takes too long. Manager: Austin Customer: Chu Cashier: Rae
Meeting Agenda to address customer complaints. Time: 11:00 AM Location: Meeting Room 302 Key points to be discussed and resolve: 1. Slow food service. 2. Cold food. 3. Payment Queue Strategy.
Organize food orders accordingly Immediately serve the food Avoid delays Apologize when delays occur SLOW FOOD SERVICE Policy and Procedures to address and resolve complaints Meeting Agenda by Rae Castro Be mindful with your order dockets Always check serving window for orders Avoid distractions and prioritize FOH tasks. When delays occur listen and apologize for the wait with utmost professionalism Meeting Agenda Attendee: Cashier: Austin Santos Waitstaff: Bun Srey Chhiv

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