0102estrategiaoperacionsangles13resumpbn

0102estrategiaoperacionsangles13resumpbn - S.C.M....

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Unformatted text preview: S.C.M. ESTRATEGIA DE OPERACIONES Y LOGISTICA 13 AUGUSTCASANOVAS@telefonica.net Prof. Dr. August CASANOVAS 1 STRATEGY OF OPERATIONS AND LOGISTICS Profesor: Dr. August CASANOVAS Document publicat per a ús exclusiu d’aquest curs/seminari. No està permès reproduir-lo totalment o parcialment sense permís. Documento publicado para uso exclusivo de este curso/seminario. No está permitido reproducirlo total o parcialmente sin permiso. Document published exclusively for this course/seminar. Not allowed to reproduce without permission. augustcasanovas@telefonica.net S.C.M. STRATEGY OF OPERATIONS AND LOGISTICS STRATEGY OF OPERATIONS AND LOGISTICS Profesor: Dr. August CASANOVAS PROCESS OF OPERATIONS INFORMATION AND CONTROL SYSTEM PROCESS Different Processes:- Project- Intermittent- Discontinuous- Continuous- Automated INPUTS Material Labor Capital OUTPUTS Mix of:- Goods and- Services OPERATION Any process that transforms a group of inputs or resources (material, labor and capital) in the outputs and desired products (goods and services) S.C.M. ESTRATEGIA DE OPERACIONES Y LOGISTICA 13 AUGUSTCASANOVAS@telefonica.net Prof. Dr. August CASANOVAS 2 STRATEGY OF OPERATIONS AND LOGISTICS Profesor: Dr. August CASANOVAS OUTPUT TANGIBLE PHYSICAL SERVICE AND DURABLE PRODUCT INTANGIBLE & PERISHABLE MANAGEMENT EASY TO GENERALIZE MAJOR FACILITIES DIFFICULT TO GENERALIZE SMALL FACILITIES CONSUMER INDIRECT: W HOLESALER DIRECT & CUSTOMAIZED CONTACT (TREND TO BE MORE DIRECT) RESPONSIVENESS INVENTORIES GOODS CAN BE STORED SERVICES CAN NOT BE TREND TO A MINIMUM STOCK STORED QUALITY EASILY MEASURABLE DIFFICULT MEASURE IN PRODUCT IN SERVICE KEY INVESTMENTS MACHINERY, W ORKING CAPITAL IN LABOR COMPUTING COMPUTING DEADLINES LONGEST SHORTEST NATIONAL,& INTERNATIONAL FACILIITES LOCAL RESPONSE CONCEPT MANUFACTURING SERVICES COMPANIES COMPANIES OPERATIONS AND LOGISTICS MANAGEMENT COMPANY: MIX BETWEEN MANUFACTURING AND SERVICES COMPANY DICHOTOMY BETWEEN GOODS AND SERVICES STRATEGY OF OPERATIONS AND LOGISTICS Profesor: Dr. August CASANOVAS ENVIRONMENT OF OPERATIONS AND LOGISTICS A – MACRO LEVEL- INFRASTRUCTURE DEFICIT.- SHORTAGE OF RAW MATERIALS.- COMPETITIVENESS: GLOBAL, TRANSNATIONAL AND INNOVATIVE.- PRESSURE ON PRODUCTIVITY AND SERVICES.- INVASION OF PRODUCTS OF SOUTHEAST ASIAN TIGERS AND L.C.C.- INFLATION, INTEREST, CHANGE RATE.- LOW RATES OF GROWTH OF THE ECONOMY AND DEMOGRAPHY.- INCCREASING THE PROFESSIONALISM.- RAPID TECHNOLOGICAL DEVELPOMENT.- NEW MANAGEMENT FORMULAS: TAX EXEMPTIONS, VIRTUAL FACTORIES,- THIRD INDUSTRIAL REVOLUTION IN PROGESS: LEAN MANAGEMENT STEAM ENGINE,AUTOMATION,COMPUTERIZATION, CULTURAL CHANGE.- THE WELFARE STATE IN CRISIS. S.C.M. ESTRATEGIA DE OPERACIONES Y LOGISTICA 13 AUGUSTCASANOVAS@telefonica.net Prof. Dr. August CASANOVAS 3 STRATEGY OF OPERATIONS AND LOGISTICS Profesor: Dr. August CASANOVAS ENVIRONMENT OF OPERATIONS AND LOGISTICS B – MICRO- MARKET LEVEL:- FROM VENDORS MARKET VENDORS TO A BUYERS MARKET....
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This note was uploaded on 11/29/2011 for the course BUSINESS S 103 taught by Professor Casanova during the Spring '11 term at Universitat de Barcelona.

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0102estrategiaoperacionsangles13resumpbn - S.C.M....

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