Non+Verbal+Codes_Oct+24

Non+Verbal+Codes_Oct+24 - Non Verbal Codes October 24, 2011...

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Non Verbal Codes October 24, 2011 Vaibhavi Kulkarni
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Differences between Verbal and Non Verbal codes Verbal and non-verbal communication takes place simultaneously Content of message Cognitive versus Affective Degree of control over communication Capacity to communicate Formal rules governing communication
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Relationship between Verbal and Non Verbal codes Accent the verbal message by emphasizing a word or phrase. Complement verbal messages Clarify, elaborate, explain, reinforce, repeat Contradict the verbal message Regulate the interaction Substitute for a verbal channel
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Cultural Universals in Non Verbal Communication Shoulder shrug Facial expressions Need to be territorial
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Cultural Variations in Non Verbal Communication Cultures differ in the specific repertoire of behaviors Cultures have unique sets of display rules The norms for display rules vary greatly Display rules indicate the intensity of the behavioral display that is acceptable Rule differences can cause discomfort and misinterpretations
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This note was uploaded on 12/01/2011 for the course COMMUNICAT 192:346 taught by Professor Staff during the Fall '10 term at Rutgers.

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Non+Verbal+Codes_Oct+24 - Non Verbal Codes October 24, 2011...

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